FAQ
Questions hub — grouped without fluff
Straight answers about what we teach, what we refuse, and how cohort logistics flex for distributed teams.
Yes, when calendars align. Private weeks require a scoped brief, named stakeholders, and a single decision log owner. We do not accept private requests without a written problem statement.
We do not negotiate media rates, draft legal claims, manage payroll for distributed staff, or run procurement scorecards. Those stay with your internal teams.
Most studios cap between 12 and 20 seats so critiques stay sharp. Exact caps vary by city and venue; we publish them on each syllabus page.
Yes when your team clears NDAs and schedules joint homework. We add facilitator scripts so partner voices do not derail learning goals.
We issue completion certificates describing modules attended. They are not professional licenses and should not be presented as regulatory credentials.
See Returns & Refunds for the 14-day window and partial conditions. Enterprise master agreements may define different windows when countersigned.
Primary instruction is English with JP-aware examples. Certain mentors offer Mandarin, Korean, or Japanese office hours noted per course.
We review reasonable security questionnaires for enterprise purchases. Penetration test reports are available under mutual NDA after scoping calls.
Select cohorts publish redacted recordings for 30 days. Others are live-only to protect participant confidentiality.
We design async critique rituals and rotate live blocks so APAC and US west coast teammates can contribute without all-night calls every week.